Digital care

Keep your website and systems secure and working.

Updates, security maintenance, fixes and improvements for websites and digital systems, as ongoing care or as help when something goes wrong.

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Choose your support

Steady care, or help right now.

Keep things dependable with regular care, or get a problem fixed. Each option is quoted for what you have.

  • Fewer surprises

    Ongoing care

    Planned, regular attention so your website and systems stay dependable.

    Best for: Organisations that rely on their website or system every day

    What’s included

    • Software and security updates
    • Regular checks and maintenance
    • Small improvements as needs change
    Quote ongoing careQuote careQuote

  • Fix a problem

    Fast help when something stops working, breaks or is hacked.

    Best for: A website or system with a problem right now

    What’s included

    • Troubleshooting and repair
    • Recovery of hacked or broken sites
    • Advice to stop it happening again
    Quote a fixQuote a fixQuote

How care works

From first check to steady improvement.

Shaped around what you have and how it is used.

  1. Check

    A look at what you have: the platform, its add-ons and how it is used.

  2. Plan

    Care focused on what needs attention first.

  3. Maintain

    Updates, security and performance kept in good order.

  4. Improve

    New features added as your needs change, without starting again.

What’s included

Care that keeps things moving.

Support is shaped around what you have, how it is used and what it needs next.

Software updates

Keep platforms, plugins and components up to date.

Security maintenance

Apply security updates and keep access and settings in good order.

Performance improvements

Keep pages and systems responsive as content and usage grow.

New functionality

Add features as requirements change, without starting again.

Questions

Questions before you start.

How much does care cost?

It depends on what you have and how much attention it needs, so care is quoted individually. Share a few details and you get a clear quote before any work starts.

Our website was hacked. Can you help?

Yes. Hacked sites can be cleaned, restored and secured so it is less likely to happen again. Choose Fix a problem in the quote form.

Can you look after a site someone else built?

Yes. The quote form asks for the website address and what it is built with, so the work can be planned.

How fast can a problem be fixed?

The quote form asks how urgent it is, today, this week or this month, so the most urgent problems come first.

Can you add new features later?

Yes. New functionality can be added as your needs change, without starting again.

Get a support quote

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